Microsoft Teams for your frontline workforce
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{"sites":[{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Flexibility.","id":"Flexibility","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWNdTp?ver=9442","imageAlt":"A person loading items into the trunk of a car and tasks are being assigned to them in Teams. ","imageHeight":730,"imageWidth":1061,"itemIndex":2,"name":"Flexibility","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWN6B1","content":"<p>Help frontline workers spend more time on crucial processes and customer interactions, and less time on manual tasks and schedule conflicts.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Give workers flexibility to focus on what matters"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Purpose.","id":"Purpose","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWN8BO?ver=5e53","imageAlt":"A person wearing a mask using a computer. \n","imageHeight":730,"imageWidth":1061,"itemIndex":3,"name":"Purpose","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWN3RW","content":"<p>Create brand ambassadors and operation champions by recognizing great work and empowering your frontline with tools to align them to company goals.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Help people embrace your company mission"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Knowledge.","id":"Knowledge","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWNdTs?ver=f93d","imageAlt":"Two people in a warehouse looking at a tablet device. \n","imageHeight":730,"imageWidth":1061,"itemIndex":4,"name":"Knowledge","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWNesu","content":"<p>Exceed business expectations by making it easy to onboard new employees, share insights, and collect great ideas on the ground.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Provide the right knowledge at the right time"}],"arialabel":"Benefits for your frontline.","id":"features","isImage2x":true,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRNrc?ver=aebb","imageAlt":"Three frontline workers of varying professions.","imageHeight":730,"imageWidth":962,"itemIndex":1,"name":"Benefits for your frontline","videoHref":"","content":"<p>Provide frontline workers with the right tools to give them flexibility, a sense of purpose and the right knowledge to improve business outcomes.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Teams can empower your frontline for the future of work"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Create a hub for teamwork.","id":"Create a hub for teamwork","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRADr?ver=a163","imageAlt":"Two mobile displays showing a customer service conversation in Teams and a photo of inventory being taken in Teams.","imageHeight":729,"imageWidth":1338,"itemIndex":6,"name":"Create a hub for teamwork","videoHref":"","content":"<p>Enable your teams to share rich information and communicate effectively with tools like messaging, file sharing and calling.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Create a single destination for team communication"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Engage your entire workforce on one platform.","id":"Engage your entire workforce on one platform","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":7,"name":"Engage your entire workforce on one platform","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWRADt","content":"<p>Deliver a company-branded destination to give frontline workers access to company news and participate in the company culture like never before.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Create an engaged and inclusive workplace"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Accelerate onboarding and learning.","id":"Accelerate onboarding and learning","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":8,"name":"Accelerate onboarding and learning","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWRq3h","content":"<p>Quickly onboard employees and help them continuously build skills with custom, role-based learning paths.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Continuously build frontline skills"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Enable an inclusive workplace.","id":"Enable an inclusive workplace","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRAEd?ver=dfe9","imageAlt":"A voice note being shared in a Teams message.","imageHeight":729,"imageWidth":1338,"itemIndex":9,"name":"Enable an inclusive workplace","videoHref":"","content":"<p>Foster an inclusive workplace by enabling your frontline employees with tools that make communication and collaboration more accessible for everyone.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Equip workers with tools that meet their diverse needs"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Balance productivity and wellbeing.","id":"Balance productivity and wellbeing","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRq3z?ver=a5d5","imageAlt":"A mobile display of praise being sent over Teams and a desktop display of a home dashboard in Teams.","imageHeight":729,"imageWidth":1338,"itemIndex":10,"name":"Balance productivity and wellbeing","videoHref":"","content":"<p>Nurture employee wellbeing and reduce turnover by fostering community and recognizing frontline worker contributions.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Invest in your frontline team’s success"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Enable push-to-talk communication.","id":"Enable push-to-talk communication","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWTjhP?ver=814d","imageAlt":"The Walkie Talkie app displayed on three mobile phones.","imageHeight":729,"imageWidth":1338,"itemIndex":11,"name":"Enable push-to-talk communication","videoHref":"","content":"<p>Enjoy a seamless push-to-talk experience – turning employee- or company-owned smartphones and tablets into walkie-talkies.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Provide clear and instant voice communication"}],"arialabel":"Connect and engage your workforce.","id":"benefits","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRABC?ver=f915","imageAlt":"Three mobile displays showing an urgent chat in Teams, the Walkie Talkie app in Teams and a Dashboard in Teams.","imageHeight":729,"imageWidth":1338,"itemIndex":5,"name":"Connect and engage your workforce","videoHref":"","content":"<p>Enrich communication and employee experiences by connecting employees with the right tools, people, and devices they need to do their best work and build skills faster.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Frontline communication and engagement"},{"pages":[{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Digitize manual processes.","id":"Digitize manual processes","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRxXG?ver=42c4","imageAlt":"Two mobile displays showing issue reporting in Teams and an approval being sent in a Teams message.","imageHeight":729,"imageWidth":1338,"itemIndex":13,"name":"Digitize manual processes","videoHref":"","content":"<p>Drive operational efficiency by automating routine and repetitive processes on the frontline.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Use industry applications to streamline processes"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Gain operational visibility.","id":"Gain operational visibility","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRAEP?ver=36f6","imageAlt":"Weekly sales performance graphs being viewed on Teams.","imageHeight":729,"imageWidth":1338,"itemIndex":14,"name":"Gain operational visibility","videoHref":"","content":"<p>Gain critical insights from the frontline and share data using meaningful, self-service analytics and built-in AI to improve how work gets done.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Streamline data capture and share consumable data"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Be agile in dynamic environments.","id":"Be agile in dynamic environments","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRq4e?ver=03c2","imageAlt":"A desktop display of Approvals received in Teams and a mobile display of an approval being sent over a Teams message.","imageHeight":729,"imageWidth":1338,"itemIndex":15,"name":"Be agile in dynamic environments","videoHref":"","content":"<p>Streamline requests in the flow of work to provide better customer service and improve processes.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Quickly resolve and approve requests"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Support virtual visits & consultations.","id":"Support virtual visits & consultations","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRFOR?ver=ab84","imageAlt":"A desktop display of appointments logged in Teams and a mobile display of a consultation in Teams.","imageHeight":729,"imageWidth":1338,"itemIndex":16,"name":"Support virtual visits & consultations","videoHref":"","content":"<p>Expand customer and patient services by streamlining access to quality, remote services with the convenience of virtual visits.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Create seamless virtual experiences"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Customize and extend your frontline platform.","id":"Customize and extend your frontline platform","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRq4h?ver=bc91","imageAlt":"A diagram showing the different capabilities of Teams including help with shifts, time clocks, schedules and more.","imageHeight":729,"imageWidth":1338,"itemIndex":17,"name":"Customize and extend your frontline platform","videoHref":"","content":"<p>Unite the technology your frontline workforce depends on behind a single pane of glass with Teams Graph APIs.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Connect IoT, legacy systems and more to everyday frontline tools"}],"arialabel":"Increase your operational 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simple.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Track time and attendance"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Task management.","id":"Task management","isImage2x":false,"imageHref":"","imageAlt":"","imageHeight":0,"imageWidth":0,"itemIndex":21,"name":"Task management","videoHref":"https://www.microsoft.com/en-us/videoplayer/embed/RWRFPY","content":"<p>Reimagine task management, from corporate headquarters to frontline locations, to align the entire company on what needs to get done.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Manage and assign complex tasks simply"},{"order":0,"position":0,"slides":[],"tiles":[],"arialabel":"Workforce management.","id":"Workforce management","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRFQ0?ver=5f19","imageAlt":"Partners that work with Shifts and Teams including UKG, BlueYonder, and Zebra Reflexis.","imageHeight":729,"imageWidth":1338,"itemIndex":22,"name":"Workforce management","videoHref":"","content":"<p>Connect Teams directly to leading workforce management systems to keep frontline workers in the flow of work.</p>\n","isLogo2x":false,"links":null,"logoHref":"","logoAlt":"","logoHeight":0,"logoWidth":0,"title":"Extend and configure your frontline platform"}],"arialabel":"Enhance workforce management.","id":"enhance","isImage2x":false,"imageHref":"http://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RWRD7M?ver=def5","imageAlt":"Three mobile displays showing tasks assigned in order of urgency, a shift calendar, and options in the Shifts app.","imageHeight":729,"imageWidth":1338,"itemIndex":18,"name":"Enhance workforce management","videoHref":"","content":"<p>Empower everyone to meet fluctuating business needs by equipping frontline workers with flexible shift scheduling software and seamless task 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Technology can help unlock a new future for frontline workers
New data shows that now is the time to empower frontline workers with the right digital tools.
Explore product innovations
Check out the new technology innovations and partnerships that power the way the frontline work.
Rethink hybrid for frontline
Learn how hybrid work is different for frontline workers and how to set them up for success.
Redefine your frontline
Learn why leaders should redefine how they view and value frontline workers in a new world of work.
Envision frontline worker solutions
Discover guidance, best practices, and resources to implement simple, intuitive, and secure solutions.
End user training resources
Check out videos and step by step guidance on how to use Shifts, Tasks, Walkie talkie and more.